Privacy Policy
Welcome to Susan Dunn Fine Jewelry. Each creation reflects a commitment to exceptional craftsmanship, enduring quality, and meticulous attention to detail. Susan Dunn, Inc. brings that same standard of care, trust, and transparency to your digital privacy.
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This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop at susandunnfinejewelry.com.
Personal Information that We Collect
Information You Give Us Directly: When you make a purchase, register an account, or contact us, you provide your name, billing address, shipping address, email address, phone number, and account password.
Payment Details: To process your transactions safely, payment information goes directly to our highly secure third-party processor, Authorize.net. We do not view, store, or hold your credit card numbers.
Automatic Usage Data:When you access our website via your computer or mobile device, your web browser automatically shares information like your computer’s Internet Protocol (IP) address, your browser type, the specific pages you visit, and the time you spend on our website.
How We Use Your Information
Fulfilling Orders:
Direct Communication: To answer your questions, coordinate custom order details, or send you our official email newsletters via Mailchimp if you have chosen to receive them. You can opt out of emails at any time.
Improving Your Experience: We use anonymous, aggregated statistics via Google Analytics to understand how visitors interact with our pages and can make design presentation cleaner and easier to navigate.
Cookies and Tracking Technologies
Cookies are small, secure data files placed on your computer or phone to remember your preferences (like holding custom design selections inside your shopping cart as you move between pages).
Essential Tracking: These are purely functional files that allow the shop to know you are logged in or have items ready for checkout.
Helpful Partner Pixels: We use analytical and marketing tracking from trusted partners like Google and Meta/Facebook to measure our advertising and show you design inspirations on social media based on collections you viewed.
Your Choices:You can change your own web browser settings to block all cookies, though doing so might cause your shopping cart to empty prematurely.
Sharing and Retaining Data
Your Global and California Privacy Rights
We prioritize your personal rights and comply with state and international transparency laws:
The Right to Access & Delete: You have the absolute right to ask us what specific data we have saved about you, or to ask to have your personal customer profile records deleted entirely.
California Consumer Rights: Because we operate out of California, we proudly honor the California Consumer Privacy Act (CCPA). Under these rules, using advertising tracking pixels can technically be viewed as “sharing” or “selling” data for advertising value. You can opt out of this tracking entirely at any time by utilizing the website’s opt-out controls or browser tools.
Non-Discrimination: Exercising your privacy choices will never alter the price, level of client service, or quality of your shopping experience.
Security of Your Data
How to Contact Us
If you have any questions regarding the Cookie Policy, would like us to update your information, or wish to request deletion of your personal information, please contact us.
Website: https://www.susandunnfinejewelry.com/contact
Email: susan@susandunn.com